Salon Business Blog | Tips, Strategy, and Insights by Nick Mirabella
The Front Desk Script That Turns "How Much Is I...
When someone calls or messages and asks "how much is it?", the fastest way to lose that booking is to answer with a number and stop talking.
The Front Desk Script That Turns "How Much Is I...
When someone calls or messages and asks "how much is it?", the fastest way to lose that booking is to answer with a number and stop talking.
How to Win Back Clients Who Ghosted You (No Dis...
You win back clients who ghosted you by reaching out like a person, not a coupon.
How to Win Back Clients Who Ghosted You (No Dis...
You win back clients who ghosted you by reaching out like a person, not a coupon.
How to Sell a Premium Package Without Feeling S...
You sell a premium package without feeling salesy by leading with the client's result instead of the price. Diagnose what they actually want, recommend the package that gets them there,...
How to Sell a Premium Package Without Feeling S...
You sell a premium package without feeling salesy by leading with the client's result instead of the price. Diagnose what they actually want, recommend the package that gets them there,...
What the Best Salon Owners Do Every Monday Morning
The best salon owners spend Monday morning looking at numbers, not booking clients. They check last week's revenue, rebooking rate, and open chair time, then pick the one problem that...
What the Best Salon Owners Do Every Monday Morning
The best salon owners spend Monday morning looking at numbers, not booking clients. They check last week's revenue, rebooking rate, and open chair time, then pick the one problem that...
The Rebooking System That Fills Next Month Befo...
The rebooking system that fills next month is simple: every client books their next appointment before they leave the chair, the front desk owns it, and you track the percentage...
The Rebooking System That Fills Next Month Befo...
The rebooking system that fills next month is simple: every client books their next appointment before they leave the chair, the front desk owns it, and you track the percentage...
Where Salons Quietly Lose $10,000 a Month and H...
Most salons lose $10,000 a month in four predictable places: unbooked stylist hours, prices that never moved with their costs, retail that sits on the shelf, and no-shows nobody charges...
Where Salons Quietly Lose $10,000 a Month and H...
Most salons lose $10,000 a month in four predictable places: unbooked stylist hours, prices that never moved with their costs, retail that sits on the shelf, and no-shows nobody charges...