Salon Business Blog | Tips, Strategy, and Insights by Nick Mirabella

The 10/80/10 Rule: How to Delegate Without Dumping or Hovering

The 10/80/10 Rule: How to Delegate Without Dump...

The 10/80/10 Rule is how salon owners hand off work without dumping it or hovering over it: do the first 10% together, let the team member own the middle 80%,...

The 10/80/10 Rule: How to Delegate Without Dump...

The 10/80/10 Rule is how salon owners hand off work without dumping it or hovering over it: do the first 10% together, let the team member own the middle 80%,...

Build Your Salon's AI Brain: Five Sources That Answer Your Team for You

Build Your Salon's AI Brain: Five Sources That ...

A salon AI Brain is one folder of your recordings, your team's recordings, real calls, manufacturer documents and class transcripts that your team can question before they question you. Here...

Build Your Salon's AI Brain: Five Sources That ...

A salon AI Brain is one folder of your recordings, your team's recordings, real calls, manufacturer documents and class transcripts that your team can question before they question you. Here...

The Daily Five: The Five Reps That Fill a Stylist's Chair

The Daily Five: The Five Reps That Fill a Styli...

The Daily Five is the short list of reps that fills a stylist's chair: one post, five conversations, the in-chair loop, a model, and no wasted downtime. Here is how...

The Daily Five: The Five Reps That Fill a Styli...

The Daily Five is the short list of reps that fills a stylist's chair: one post, five conversations, the in-chair loop, a model, and no wasted downtime. Here is how...

The V.I.B.E. Method: How to DM a Stylist Who Isn't Looking for a Job

The V.I.B.E. Method: How to DM a Stylist Who Is...

The V.I.B.E. Method is a four-part recruiting message: Value a stylist's specific work, Invite them to something meaningful, Benefit them, and Engage with an easy next step. Here is how...

The V.I.B.E. Method: How to DM a Stylist Who Is...

The V.I.B.E. Method is a four-part recruiting message: Value a stylist's specific work, Invite them to something meaningful, Benefit them, and Engage with an easy next step. Here is how...

One Constraint at a Time: How to Pick the Only Thing Your Salon Should Fix This Month

One Constraint at a Time: How to Pick the Only ...

A salon can only grow as fast as its one slowest part. Here is how to name your primary constraint, the five steps for working it, and how to cut...

One Constraint at a Time: How to Pick the Only ...

A salon can only grow as fast as its one slowest part. Here is how to name your primary constraint, the five steps for working it, and how to cut...

The Extraordinary Hospitality Playbook: Five Phases That Make Clients Belong to Your Salon

The Extraordinary Hospitality Playbook: Five Ph...

Good work keeps a client satisfied. Hospitality makes her feel like she belongs. Here are the five phases of the salon guest journey, the two moments clients remember, and the...

The Extraordinary Hospitality Playbook: Five Ph...

Good work keeps a client satisfied. Hospitality makes her feel like she belongs. Here are the five phases of the salon guest journey, the two moments clients remember, and the...