Salon Business Blog | Tips, Strategy, and Insights by Nick Mirabella

If You're Scoring High on Money but Low on Systems, You're One Bad Month Away From Trouble
If You're Scoring High on Money but Low on Systems, You're One Bad Month Away From Trouble
If You're Scoring High on Money but Low on Systems, You're One Bad Month Away From Trouble I see this pattern more than you'd think. A salon owner takes the... Read more...
The CEO Scorecard Category That Predicts Turnover Before It Happens
The CEO Scorecard Category That Predicts Turnover Before It Happens
The CEO Scorecard Category That Predicts Turnover Before It Happens If I could only look at one section of your Salon CEO Scorecard to predict whether you're about to lose... Read more...
I've Never Met a Salon Owner Who Scored Above 100 on Their First Try
I've Never Met a Salon Owner Who Scored Above 100 on Their First Try
I've Never Met a Salon Owner Who Scored Above 100 on Their First Try In all the years I've been coaching salon owners, through all the scorecards I've reviewed, I've... Read more...
Your Salon Is Running. But Is It Running Well?
Your Salon Is Running. But Is It Running Well?
Your Salon Is Running. But Is It Running Well? There's a difference between a salon that's running and a salon that's running well. Most owners can't tell the difference because... Read more...
What Your CEO Score Says About Your Exit Strategy
What Your CEO Score Says About Your Exit Strategy
What Your CEO Score Says About Your Exit Strategy Here's a question most salon owners never think about until it's too late: what happens when you want to stop? Whether... Read more...
The Difference Between a 90-Point Salon and a 130-Point Salon Is Not What You Think
The Difference Between a 90-Point Salon and a 130-Point Salon Is Not What You Think
The Difference Between a 90-Point Salon and a 130-Point Salon Is Not What You Think Most people assume the jump from a 90 to a 130 on the Salon CEO... Read more...
Stop Guessing How Good Your Business Is. Measure It.
Stop Guessing How Good Your Business Is. Measure It.
Stop Guessing How Good Your Business Is. Measure It. I talk to salon owners every week who tell me their business is "doing well." When I ask what that means,... Read more...
How One Salon Owner Went From 58 to 127 on the CEO Scorecard in Six Months
How One Salon Owner Went From 58 to 127 on the CEO Scorecard in Six Months
How One Salon Owner Went From 58 to 127 on the CEO Scorecard in Six Months Rachel (not her real name, but the story is 100% real) owns a nine-chair... Read more...
Why Marketing Gets the Lowest Score in Almost Every Salon I Coach
Why Marketing Gets the Lowest Score in Almost Every Salon I Coach
Why Marketing Gets the Lowest Score in Almost Every Salon I Coach Out of the five forces on the Salon CEO Scorecard, marketing is the one that consistently scores the... Read more...
Your Team Score Reveals Everything You're Afraid to Admit
Your Team Score Reveals Everything You're Afraid to Admit
Your Team Score Reveals Everything You're Afraid to Admit Nobody wants to hear that their team isn't as strong as they think. I get it. You hired these people. You... Read more...
The Money Section of Your Scorecard Is Where Most Owners Fall Apart
The Money Section of Your Scorecard Is Where Most Owners Fall Apart
The Money Section of Your Scorecard Is Where Most Owners Fall Apart I'm going to say something that might sting: most salon owners are financially illiterate about their own business.... Read more...
If You Can't Take a Week Off, Your Systems Score Is Failing
If You Can't Take a Week Off, Your Systems Score Is Failing
If You Can't Take a Week Off, Your Systems Score Is Failing I want you to imagine something. You book a flight tomorrow. One week away. No laptop. No checking... Read more...
Your Salon's Leadership Score Is Probably Lower Than You Think
Your Salon's Leadership Score Is Probably Lower Than You Think
Your Salon's Leadership Score Is Probably Lower Than You Think Every salon owner thinks they're a good leader. Almost none of them are. That's not an insult. It's an observation... Read more...
Why the Best Salon Owners Grade Themselves Harder Than Anyone Else
Why the Best Salon Owners Grade Themselves Harder Than Anyone Else
Why the Best Salon Owners Grade Themselves Harder Than Anyone Else I can tell within 30 seconds of looking at a salon owner's scorecard results whether they're going to succeed... Read more...
The 5 Forces That Determine Whether Your Salon Thrives or Just Survives
The 5 Forces That Determine Whether Your Salon Thrives or Just Survives
The 5 Forces That Determine Whether Your Salon Thrives or Just Survives Most salon owners I work with can tell me their revenue number. Some of them can tell me... Read more...
I Scored a 42 Out of 150. That Was the Best Thing That Ever Happened to My Salon.
I Scored a 42 Out of 150. That Was the Best Thing That Ever Happened to My Salon.
I Scored a 42 Out of 150. That Was the Best Thing That Ever Happened to My Salon. Let me tell you about the day I realized my salon was... Read more...
What's Your Score? The 5-Minute Test That Tells You If You Own a Business or a Job
What's Your Score? The 5-Minute Test That Tells You If You Own a Business or a Job
What's Your Score? The 5-Minute Test That Tells You If You Own a Business or a Job Here's a question I ask every salon owner I coach: If you left... Read more...
The Real Reason You Haven't Hit Your Goals Yet (It's Not What You Think)
The Real Reason You Haven't Hit Your Goals Yet (It's Not What You Think)
The Real Reason You Haven't Hit Your Goals Yet (It's Not What You Think) You've set the goals. Revenue target for the year. Profit margin you want to hit. Team... Read more...
How Do You Know If Your Salon Coach Actually Knows What They're Talking About?
How Do You Know If Your Salon Coach Actually Knows What They're Talking About?
How Do You Know If Your Salon Coach Actually Knows What They're Talking About? This industry has a coaching problem. And I say that as a coach. Scroll Instagram for... Read more...
What Kind of Salon Owner Gets the Best Results From Coaching?
What Kind of Salon Owner Gets the Best Results From Coaching?
What Kind of Salon Owner Gets the Best Results From Coaching? Not every salon owner is a fit for coaching. I know that's a weird thing for a coach to... Read more...
I've Tried Courses Before and Nothing Changed. Why Would This Be Different?
I've Tried Courses Before and Nothing Changed. Why Would This Be Different?
I've Tried Courses Before and Nothing Changed. Why Would This Be Different? You've been burned. I know. You bought the course. Maybe two or three courses. You watched the first... Read more...
Why Group Coaching Works Better Than One-on-One for Salon Owners
Why Group Coaching Works Better Than One-on-One for Salon Owners
Why Group Coaching Works Better Than One-on-One for Salon Owners I know what you're thinking. "If I'm going to invest in coaching, I want one-on-one attention. I don't want to... Read more...
The 5 Forces Framework: Why Most Salon Advice Fails and This Doesn't
The 5 Forces Framework: Why Most Salon Advice Fails and This Doesn't
The 5 Forces Framework: Why Most Salon Advice Fails and This Doesn't You've heard plenty of salon business advice. Raise your prices. Post more on social media. Hire better people.... Read more...
What the First 90 Days of Coaching Actually Look Like for a Salon Owner
What the First 90 Days of Coaching Actually Look Like for a Salon Owner
What the First 90 Days of Coaching Actually Look Like for a Salon Owner Ninety days. That's how long it takes to know whether coaching is going to change your... Read more...