Salon Business Blog | Tips, Strategy, and Insights by Nick Mirabella
The Culture Realignment Strategy: Four Quadrant...
A salon culture that has gone sideways does not get fixed by firing the loudest person on the floor. The reset that works runs in four quadrants, in order: define,...
The Culture Realignment Strategy: Four Quadrant...
A salon culture that has gone sideways does not get fixed by firing the loudest person on the floor. The reset that works runs in four quadrants, in order: define,...
Technician, Manager, Entrepreneur: Why Your Sal...
Every salon owner works three jobs at once: Technician, Manager, and Entrepreneur. Most salons stay small because the Technician opened the doors and never gave the other two a turn....
Technician, Manager, Entrepreneur: Why Your Sal...
Every salon owner works three jobs at once: Technician, Manager, and Entrepreneur. Most salons stay small because the Technician opened the doors and never gave the other two a turn....
Reading a Salon Lease: The Seven Terms That Dec...
A salon lease is a five to ten year commitment written to protect the landlord. Here are the seven terms that decide what it really costs you, and the one...
Reading a Salon Lease: The Seven Terms That Dec...
A salon lease is a five to ten year commitment written to protect the landlord. Here are the seven terms that decide what it really costs you, and the one...
The Class Funnel: How to Hire Stylists Who Were...
The stylists you want are fully booked and not reading job posts. Here is the four-level class ladder I use to get them in the building, and the follow-up that...
The Class Funnel: How to Hire Stylists Who Were...
The stylists you want are fully booked and not reading job posts. Here is the four-level class ladder I use to get them in the building, and the follow-up that...
The Domination Statement: One Sentence That Dec...
Almost every salon owner describes their salon by listing what it does, which is why nobody can tell it apart from the salon two towns over. The fix is one...
The Domination Statement: One Sentence That Dec...
Almost every salon owner describes their salon by listing what it does, which is why nobody can tell it apart from the salon two towns over. The fix is one...
The C.A.R.E. Consultation: The Five Minutes Tha...
Retention is built in the first five minutes of an appointment, not the last five. Here is the four-phase consultation I run and teach: Connect, Assess, Recommend, Engineer.
The C.A.R.E. Consultation: The Five Minutes Tha...
Retention is built in the first five minutes of an appointment, not the last five. Here is the four-phase consultation I run and teach: Connect, Assess, Recommend, Engineer.