Salon Business Blog | Tips, Strategy, and Insights by Nick Mirabella

How to Price Add-On Services So Clients Say Yes Every Time
How to Price Add-On Services So Clients Say Yes Every Time
How to Price Add-On Services So Clients Say Yes Every Time Here's a number that should bother you. The average salon captures less than 15% of available add-on revenue from... Read more...
Independent vs. Salon Owner: Why Your Pricing Formula Is Completely Different
Independent vs. Salon Owner: Why Your Pricing Formula Is Completely Different
Independent vs. Salon Owner: Why Your Pricing Formula Is Completely Different I coach both salon owners and independent stylists. And one of the biggest mistakes I see is independents using... Read more...
What Salon Owners Get Wrong About Profit Margins (And the Fix That Takes 10 Minutes)
What Salon Owners Get Wrong About Profit Margins (And the Fix That Takes 10 Minutes)
What Salon Owners Get Wrong About Profit Margins (And the Fix That Takes 10 Minutes) I had a salon owner on a coaching call tell me her profit margin was... Read more...
How to Raise Prices Without Losing Clients (A Step-by-Step Plan)
How to Raise Prices Without Losing Clients (A Step-by-Step Plan)
How to Raise Prices Without Losing Clients (A Step-by-Step Plan) The single biggest fear I hear from salon owners is this: "If I raise my prices, everyone will leave." They... Read more...
Your Prices Haven't Changed in Two Years. Your Costs Have.
Your Prices Haven't Changed in Two Years. Your Costs Have.
Your Prices Haven't Changed in Two Years. Your Costs Have. Quick question. When was the last time you raised your prices? If you had to think about it for more... Read more...
The Commission Trap: Why 50% Commission Might Be Bankrupting Your Salon
The Commission Trap: Why 50% Commission Might Be Bankrupting Your Salon
The Commission Trap: Why 50% Commission Might Be Bankrupting Your Salon I'm going to say something that'll make half the salon owners reading this uncomfortable. If you're paying 50% commission... Read more...
How to Calculate Your Chair Cost Per Minute (And Why It Changes Everything)
How to Calculate Your Chair Cost Per Minute (And Why It Changes Everything)
How to Calculate Your Chair Cost Per Minute (And Why It Changes Everything) If I asked you right now what it costs every time a client sits in one of... Read more...
Why Junior Stylists and Master Stylists Should Never Charge the Same Price
Why Junior Stylists and Master Stylists Should Never Charge the Same Price
Why Junior Stylists and Master Stylists Should Never Charge the Same Price I was reviewing a price sheet for a salon owner in Portland last month. Eight stylists. Revenue around... Read more...
You're Charging $85 for a Color That Costs You $92 to Deliver. Let's Fix That.
You're Charging $85 for a Color That Costs You $92 to Deliver. Let's Fix That.
You're Charging $85 for a Color That Costs You $92 to Deliver. Let's Fix That. I got on a coaching call last month with a salon owner in Charlotte. She... Read more...
The Floor Price: Why Every Salon Service Has a Number You Can't Go Below
The Floor Price: Why Every Salon Service Has a Number You Can't Go Below
The Floor Price: Why Every Salon Service Has a Number You Can't Go Below There's a number hiding inside every service on your menu. It's the line between making money... Read more...
How to Price a Balayage Without Losing Money (The Real Math)
How to Price a Balayage Without Losing Money (The Real Math)
How to Price a Balayage Without Losing Money (The Real Math) I had a stylist in my Level Up Academy last year from Nashville. Talented. Booked out three weeks. Her... Read more...
The 150-Point Salon: What It Looks Like and How to Build One
The 150-Point Salon: What It Looks Like and How to Build One
The 150-Point Salon: What It Looks Like and How to Build One Nobody scores a perfect 150 on the Salon CEO Scorecard. I've never seen it. I don't expect to... Read more...
What Happens After You Take the Scorecard (And What to Fix First)
What Happens After You Take the Scorecard (And What to Fix First)
What Happens After You Take the Scorecard (And What to Fix First) You took the Salon CEO Scorecard. You've got your number. Maybe it hit you hard. Maybe it confirmed... Read more...
Why I Built the Salon CEO Scorecard (And What It Taught Me About My Own Business)
Why I Built the Salon CEO Scorecard (And What It Taught Me About My Own Business)
Why I Built the Salon CEO Scorecard (And What It Taught Me About My Own Business) People ask me all the time why I created the Salon CEO Scorecard. The... Read more...
If You're Scoring High on Money but Low on Systems, You're One Bad Month Away From Trouble
If You're Scoring High on Money but Low on Systems, You're One Bad Month Away From Trouble
If You're Scoring High on Money but Low on Systems, You're One Bad Month Away From Trouble I see this pattern more than you'd think. A salon owner takes the... Read more...
The CEO Scorecard Category That Predicts Turnover Before It Happens
The CEO Scorecard Category That Predicts Turnover Before It Happens
The CEO Scorecard Category That Predicts Turnover Before It Happens If I could only look at one section of your Salon CEO Scorecard to predict whether you are about to... Read more...
I've Never Met a Salon Owner Who Scored Above 100 on Their First Try
I've Never Met a Salon Owner Who Scored Above 100 on Their First Try
I've Never Met a Salon Owner Who Scored Above 100 on Their First Try In all the years I've been coaching salon owners, through all the scorecards I've reviewed, I've... Read more...
Your Salon Is Running. But Is It Running Well?
Your Salon Is Running. But Is It Running Well?
Your Salon Is Running. But Is It Running Well? There's a difference between a salon that's running and a salon that's running well. Most owners can't tell the difference because... Read more...
What Your CEO Score Says About Your Exit Strategy
What Your CEO Score Says About Your Exit Strategy
What Your CEO Score Says About Your Exit Strategy Here's a question most salon owners never think about until it's too late: what happens when you want to stop? Whether... Read more...
The Difference Between a 90-Point Salon and a 130-Point Salon Is Not What You Think
The Difference Between a 90-Point Salon and a 130-Point Salon Is Not What You Think
The Difference Between a 90-Point Salon and a 130-Point Salon Is Not What You Think Most people assume the jump from a 90 to a 130 on the Salon CEO... Read more...
Stop Guessing How Good Your Business Is. Measure It.
Stop Guessing How Good Your Business Is. Measure It.
Stop Guessing How Good Your Business Is. Measure It. I talk to salon owners every week who tell me their business is "doing well." When I ask what that means,... Read more...
How One Salon Owner Went From 58 to 127 on the CEO Scorecard in Six Months
How One Salon Owner Went From 58 to 127 on the CEO Scorecard in Six Months
How One Salon Owner Went From 58 to 127 on the CEO Scorecard in Six Months Rachel (not her real name, but the story is 100% real) owns a nine-chair... Read more...
Why Marketing Gets the Lowest Score in Almost Every Salon I Coach
Why Marketing Gets the Lowest Score in Almost Every Salon I Coach
Why Marketing Gets the Lowest Score in Almost Every Salon I Coach Out of the five forces on the Salon CEO Scorecard, marketing is the one that consistently scores the... Read more...
Your Team Score Reveals Everything You're Afraid to Admit
Your Team Score Reveals Everything You're Afraid to Admit
Your Team Score Reveals Everything You're Afraid to Admit Nobody wants to hear that their team isn't as strong as they think. I get it. You hired these people. You... Read more...